Setup your email account with email templates which can be customized and personalized to each user. BoxesOS lets administrators grant access to sub administrators to design or create content for your organization’s email account. For example sub administrators can create an automatic email response when a client or interested party sends a query email.

You can also setup an email list to send emails to visitors wanting information regularly either on a weekly basis or specific date. Each of these emails is entered into the tracking system as an outbound communication. Another added feature is that administrators can track emails to see which email template was used, who created the email template, and to whom the email was sent. Also because Epazz uses HTML formatted email instead of text formatted email you can track if the recipient has viewed the email and at what time.